Service and Customer Care
With the aim of supplying our customers a full range of services, high standards in after-sales technical assistance have always been central to Luperini customer-oriented policy.
Luperini Customer service is the key department to achieve the customer satisfaction throughout:
- Customer support from a machine delivery to the final installation, commissioning and test of the equipment.
- Specialized skill and motivated technician
- After sales fast response
- Identify the real throubleshooting
Preventive maintenance program to allow the customer to have the follow advantage:
- Limited machine stop
- Limited Price of spare parts
- Keep the machine up to standard well functioning.
Service and maintenance
- Documentation and Validation
- Equipment inspections service
- Formal training
- Spare parts department employees who have a excellent experience of customer's requirement
- Mechanical and software upgrades, sometimes rather than buy a new machine It’s possible to upgrade the existing equipment, and meet the actual working process and safety rules.